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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

5stars all round

Extremely helpful staff.. and the best price! 5 stars all round from us. Thankyou Saga! Reviewed on: 29th September 2021

Easy to deal with responsive to customer feedback

My recent interaction with Saga was as easy as previous ones the customer service representative Chelsea listened to my comments and responded accordingly resulting in a further renewal of my car insurance Reviewed on: 29th September 2021

Excellent value

Problems dealt with very efficiently Reviewed on: 29th September 2021

Great product same price

Great company no pressure sale staff and I have kept the same price for my insurance for 3 years I moved to Saga because I wanted a company I could rely on and I haven’t been disappointed Reviewed on: 29th September 2021

Fixed price.

Helpful and easy to deal with. Reasonable price for the level of cover. Reviewed on: 29th September 2021

Car and Home Insurance

Three year fixed premiums enable financial budgets to be easier to plan. I made the first claim of my life on my home insurance when I fell and broke my spectacles. Absolutely no problems. Reviewed on: 29th September 2021

Honest helpful rewards loyalty

Is my first time with saga was very impressed with there agents knowledge nothing was to much trouble and they offer some great deals.I have recommended various people to saga and hope they were impressed as much as I was Reviewed on: 29th September 2021

Best company

Saga is the most reliable and cheapest company I found with a fixed price for 3 years. Reviewed on: 29th September 2021

I cant find beter elsewhere!

I have had car Insurance for 47 years and always have looked for the best deal Since I have had Saga car insurance I still compare but like on like nothing comes close. Price is king for me and Saga does that Reviewed on: 29th September 2021

Great product & Fab service

Buying Saga Insurance was quick and competitive on pricing. You also have access to other Benefits, which makes Saga insurance the Number 1 for me. Reviewed on: 29th September 2021

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