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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

78% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Great insurance company

A great company with a good website and communication avenues and really fair prices on car insurance and other insurance policies. Reviewed on: 29th September 2021

Great personalisedservice

We have home insurance too and they’ve been incredibly helpful. Never left hanging on phone for long periods and you speak to real people. Claim settled rapidly to put complete satisfaction Reviewed on: 29th September 2021

Perfect for me

Always helpful and there when needed Reviewed on: 29th September 2021

Covers everything I need

Meets my personal and wider family requirements. Deals with renewals promptly and makes allowance for better quotes obtained. Good claims process. get to talk to real people. Reviewed on: 29th September 2021

Hassle Free

I joined the Three year deal for peace of mind and financial planning. I had to make an adjustment on my policy , which was handled by text messaging and handled very quickly and efficiently and the policy ended up being even cheaper. Happy customer, great service Reviewed on: 29th September 2021

No stress service

Such an easy experience renewing our policies Reviewed on: 29th September 2021

Peace of mind

Had my windscreen repaired recently. Saga called to sort out reimbursement of payment and also wrote me, very impressed. Reviewed on: 29th September 2021

Great value and 3 year fix

Saga broke ground by introducing a 3 year fixed deal on insurance . Nobody enjoys the annual search for new prices and the time consuming comparison site trawl . By providing a competitive price for the full 3 years Saga have made insurance easier to manage . Reviewed on: 29th September 2021

First Class

Superb service, great price, a erasure to do business with Reviewed on: 29th September 2021

PROOF IN THE PUDDING

It's one thing to offer a competitive price, but Saga really came through when I had to make a claim. They handled it with speed and efficiency...they were... excellent. Reviewed on: 29th September 2021

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