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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Outstanding services

Found this company to be the best they deal with queries efficiently and speed Reviewed on: 29th September 2021

Top rate company

Cannot fault Saga. Pergect for my home car and boat insurance. Reviewed on: 29th September 2021

Superb service

Give everything required with no fuss Reviewed on: 29th September 2021

Excellent product

Very good service and helpful. Saga have always provided clear no nonsense care. Reviewed on: 29th September 2021

As easy as ABC

So very helpful with the whole process. No rush no fuss it makes the experience quite pleasant. Reviewed on: 29th September 2021

Good value for money

In these uncertain times I took the option of insuring my car for 3 years with the guarantee that the cost wouldn’t go up, but also given the option of moving to a new company if their quote was better without penalty. Reviewed on: 29th September 2021

Vehicle Cover

Excellent Insurance Cover at a reasonable price and you can get 3year cover if you want, which works out well for me Reviewed on: 29th September 2021

VERY HELPFUL

nothing was a problem to the staff very nice people Reviewed on: 29th September 2021

No hastle, excellent

Good experience, one area I don't have to worry about! Reviewed on: 29th September 2021

Good service

Very knowledgeable professional and friendly agent when we had to claim for an accident, Reviewed on: 29th September 2021

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