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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Great customer service

I have stayed with saga because their customer service is so good. You get to speak to a person, they explain things very clearly and go out of their way to find the best insurance. They are so easy to deal with. Reviewed on: 29th September 2021

sAGA INSURANCE

It is well priced, and gives me exactly what I want for that price. The administrative side of the company have always been very helpful. Reviewed on: 29th September 2021

Brillint! Easy to contact, so reassuring

I have used Saga for my ar insurance for the last 6 years. Always so helpful - easy to contact (always a helpful human at the other end of the phone, not a machine)! Reviewed on: 29th September 2021

Consistently good service and products offered

I do shop around for all my insurances. but rarely find any better provider than saga so I'm happy to be with them. Reviewed on: 29th September 2021

FIRST CLAS SERVICE BY SAGA MOTOR INSURANCE

SAGA EMPLOYEES ARE ALWAYS POSITIVE, HELPFUL AND PLEASANT - A GOOD FIRM WITH WHICH TO DO BUSINESS Reviewed on: 28th September 2021

excelent service

car was reversed into while parked.saga dealt with the claim and gave me a hire car until the car was repaired Reviewed on: 28th September 2021

Excellent customer service and very competitive prices

Saga offered me a vet competitive price ..the premium was even less expensive than the previous year…I added breakdown cover this time giving me a combined saving on like for like cover of over £200 Reviewed on: 28th September 2021

Good Deal

This is the first time in 57 years of motoring that my renewal premium was reduced without 'shopping around'. I was already on a 3 year deal that I was quite pleased with. Reviewed on: 28th September 2021

Good customer service

When phoning the customer service was good and the pricing was very competitive Reviewed on: 28th September 2021

Sagtastic

After a young chap reversed into my car while it was parked in a hotel car park I was upset and the thought of dealing with an insurance claim was daunting. However on contacting SAGA over the telephone the experience was remarkably stress free and completed in the one call. The person who dealt with my claim was patient, friendly and at all times courteous. My car was picked up from my home for repair and a hire car provided while the repairs were carriex out. Great service. Reviewed on: 28th September 2021

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