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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Insurance premiums surprisingly competitive.

Insurance arranged online. Needed confirmation of premium so telephoned. Answered promptly, very helpful re premiums. Phoned re change of vehicle and got reduced premium with refund paid straight to account. Reviewed on: 28th September 2021

car insurance

Allways gave me a very competive quote for new car insurance very pleasant on the phone experiance very pleased Reviewed on: 28th September 2021

The Best

Best value for money. Best customer service. Reviewed on: 28th September 2021

Excellent service

Whenever you contact them everyone is so helpful without being pushy. It's a pleasure to deal with them. Have recommended them too friends. Reviewed on: 28th September 2021

first class service

Can always depend on Saga's staff being helpful, courteous and knowledgeable. Reviewed on: 28th September 2021

Every attention to every detail - most helpful staff

I had a query as my mileage was greatly reduced as a result of co-vid. Within a few minutes my problem was solved satisfactorily and a new policy issued. Reviewed on: 28th September 2021

Great

Great service all ways there for you Reviewed on: 28th September 2021

Good all round value

We have both hour and car insurance great value for money. Helpful an friendly staff. Well done good job Reviewed on: 28th September 2021

Empathy company

Saga listened and helped me when I was in such a turmoil about my car insurance Reviewed on: 28th September 2021

Excellent Service

My wife had an accident & had to make a claim. The service given was outstanding & the repair of high quality Reviewed on: 28th September 2021

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