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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
50% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga is the ultimate UK insurance company

5
Saga deals with your inquiry with upmost professionalism. Very competitive prices and great after sales service. Reviewed on: 28th September 2021

Excellent company

5
No problems whatsoever when either renewing or making changes to your insurance policy. Reviewed on: 28th September 2021

Yes I would recommend Saga

5
Yes I’ve always been quite happy with Saga they’ve always been fair and clear on their pricing, also they seem to have the edge over other insurance companies. Reviewed on: 28th September 2021

The cheapest car insurance of my life

5
My wife and I moved our joint car insurance from Admiral multicar and saved 430 pounds between us. I have never had such cheap car insurance and the price is held for three years :) Reviewed on: 28th September 2021

effecient service

5
swift response to telephone call by staff who know the business hence elimenating frustration and waiting time. Reviewed on: 28th September 2021

Very reasonable competitive price

5
Very reasonable competitive price very good company offering 3year fixed price quotes Reviewed on: 28th September 2021

Saga car insurance

5
Easy, no nonsense, straightforward to follow policy. Excellent friendly service. Reviewed on: 28th September 2021

Excellent company

5
I feel safe with Saga, easy to speak to an adviser with all the answers to my questions. Highly recommend them. Reviewed on: 28th September 2021

A good deal

5
Really comprehensive cover which is readily understandable and the staff are so friendly and helpful Reviewed on: 28th September 2021

Totally dependable

5
Following a small bump the case was dealt with swiftly Reviewed on: 28th September 2021

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