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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

50% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

They do what it says on the tin

Saga car insurance is easy, fairly priced and, if you have need of it, the team are responsive and efficient taking the worry out of the experience. Reviewed on: 28th September 2021

Great company, and excellent customer care.

I allways youse saga for my car inshurance,great cover at a good price. Reviewed on: 28th September 2021

I enjoy being with Saga although it make me feel old lol x

I used to be a travel agent and for many years my wonderful clients were happy with their Saga Holidays. Now although I never though that I would be a Saga customer there we go!!!. Age comes to us all and like it or not, in my head I may feel like I am 19 years old.....in reality I have a old friend in Saga!!! lol Reviewed on: 28th September 2021

Competitive price

Set price for 3 years which is reassuring. Reviewed on: 28th September 2021

Good affordable insurance

Never had any problems and also able to get a three year price hold. Reviewed on: 28th September 2021

Excellent customer service

Really good cover and policy, so simple and easy to deal with. The staff were very knowledgeable about their products and were helpful to arrive at a quote which was good. Reviewed on: 28th September 2021

Never had a problem

Never had a problem and like when you ring it’s easy to talk to a person. Reviewed on: 28th September 2021

REASSURING

A safe feeling from a professional company at a fair price Reviewed on: 28th September 2021

Excellent service

Great prices and great service, what else would you expect Reviewed on: 28th September 2021

Great service

I have had no problems and all is good. Reviewed on: 28th September 2021

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