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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

1
2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Wonderful Insurer

5
Saga really are the tops, courteous, considerate, unfailingly helpful, and always a human voice when you phone. Reviewed on: 28th September 2021

Insurance for me

5
Always polite when contacted - helpful and caring. Great rates of insurance and always there when needed - what more could you ask for. Reviewed on: 28th September 2021

Car and home insurance

5
Both car and home insurance have been brilliant Reviewed on: 28th September 2021

Total reliabilitty

5
We have been with Saga for many years and changed our car a couple of times while with them, nothing is too much trouble and the new quotes are always really good compared to some companies. Reviewed on: 28th September 2021

Satisfied customer for insurance

5
Very good and helpful particularly the offer of 3 years no change in the price of the insurance. Reviewed on: 28th September 2021

Great cover for the car

5
I feel totally covered for any circumstances Reviewed on: 28th September 2021

Reasonable prices and while I have no claims to go on they have a reputation for being fair

5
They have always been good for us Reviewed on: 28th September 2021

Very easy and straight forward.No hassle and honest.

5
Hassle free motoring. A joy to be involved with this company. No hidden small print and an easy transaction.Would recommend Reviewed on: 28th September 2021

Car insurance

5
Tailored to meet my requirements, cheap. Friendly staff Reviewed on: 28th September 2021

excellent back up sevice

5
had to make a claim for car being vandalised while abroad no problem had the car repaired in portugal and saga sorted it all out Reviewed on: 28th September 2021

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