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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Personal support if needed and always reliable.

Have medical and car insurance and plan to get house covered in the future. Reviewed on: 28th September 2021

Superb cover

Amazing agent that is able to answer all questions confidently. Excellent comparative price that was transparent and offered enhanced protection. Reviewed on: 28th September 2021

Fantastic service

Absolutely professional and efficient service every time I have contacted SAGA, friendly staff who understands your problems and sort it out quickly Reviewed on: 28th September 2021

First class service,

Professional & curious staff who know the products they are offering & I also got the best price for the cover I specified, great company Reviewed on: 28th September 2021

Car Insurance with Sage

Great service. Great prices. You can speak to an individual if you wish. Great paperwork via email on easy to operate site. Reviewed on: 28th September 2021

Car insurance with Saga

Saga insurance is very good and if you are unlucky and need them they are very good and get it sorted very quickly Reviewed on: 28th September 2021

Top insurers

Supportive and helpful Eager to please Reviewed on: 28th September 2021

Brilliant!Would recommend highly

Having contact several companies for car insurance quotes I tried Saga.The lady advisor was fantastic ,nothing was too much trouble and she answered all my questions honestly .She did not pressure me and I was delighted with the price and service given....fantastic! Reviewed on: 28th September 2021

good value

I have a fixed price deal which I am pleased with Reviewed on: 28th September 2021

First Class Service, Spot on

I Found the staff to be very friendly, Helpful, and polite, with a good Knowledge of the of the services the had to offer Reviewed on: 28th September 2021

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