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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

71% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Assured peace of mind guaranteed

I have been with saga for sometime now and can’t fault their service. They are always happy to talk through your personal requirements and will even make suggestions that could mean lower costs. Their assistance in the case of claims are second to none and proved this when my parents were involved in an accident. They really made it easy to get everything completed as soon as possible the cover car arriving on the doorstep the next morning. Clear communication as to their claim progressing. It was this impressive performance that made me realise they were the insurance to trust Reviewed on: 28th September 2021

Sagafriendly

Always been happy with saga team always happy to oblige,its nice to talk(remember talking to humans)competative pricing too. Reviewed on: 28th September 2021

Great value extremely helpful when needed

We had an accident when on holiday in Wales. One phone call arranged for car to be towed to a garage and a taxi to collect us from the hospital to our holiday home Reviewed on: 28th September 2021

The best

I have been with Saga for over 8 yrs. Myhusband previous to this. Everything explained in detail and very helpful. Im over 80, Staff very helpful and caring cant fault them at all. Reviewed on: 28th September 2021

Reliable company

Had car insurance with Saga for a few years now, price is always comparable,so have never felt the need to change companies. When my windscreen needed replacing they arranged this repair very quickly and no trouble to myself. Should more be required by way of repairs I feel sure they would manage that with the same ease. Very good, reliable company. Reviewed on: 28th September 2021

Nice Change

It was good to find a insurance supplier where you know that your cover as not been increased after one year, Thanks Saga for the experience. Reviewed on: 28th September 2021

Car Write-off

Someone drove into the side of my car (her fault). We were both unhurt but shaken and my car was a write-off. From my first phone call to Saga people were kind and reassuring, making sure I understood the procedure. Everything was organised for me and I was given relevant contact numbers. I felt able to get in touch with any questions and each person I spoke with was friendly and helpful. The phone was always answered promptly - no endless music. The replacement car was fine and the valuation on my poor old car was better than expected. The whole process was handled smoothly and I never had to feel alone. Wonderful Saga people! Reviewed on: 28th September 2021

Top class vehicle insurer

Excellent service and prices, plus their option of 3 year price fix. Reviewed on: 28th September 2021

Match by non for over 50s

Polite, professional service with great products for over 50s and unlike many insurance companies, loyalty us rewarded. Reviewed on: 28th September 2021

Carol

Been with saga for many years and will continue to have my car insurance with them. I will also get a quote when my house insurance is up for renewal. Reviewed on: 28th September 2021

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