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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

hard to beat best yet.

I have been driving 55 years best cover ever. Reviewed on: 28th September 2021

Prompt, efficient and good value

I used Saga for the first time for both Car and House Contents Insurance having been with my previous company for years. Saga saved me money on both accounts. Reviewed on: 28th September 2021

First rate service

First rate service and helpful friendly staff Reviewed on: 28th September 2021

getting comprehensive car and house insurance.

excellent service employees always courteous and knowledgeable on their subject. Reviewed on: 28th September 2021

good service particularly short wait for phone service

Got through straight away and dealt with by an obviously knowledgeable person. Also quick. However I reinsured on the day due as it suddenly occurred to me that it might be overdue. No reminder from Saga - maybe it just got lost. Would prefer e mail via [email protected] Reviewed on: 28th September 2021

Saga

Car insurance excellent service Reviewed on: 28th September 2021

Great service

Year after year Saga provide excellent service and support. Reviewed on: 28th September 2021

Thorough knowledge of their insurance

When taking your details, everything is explained well. They are so helpful. Thankfully have not had to make a Claim! Reviewed on: 28th September 2021

First class product with excellent customer service

Good service around from Saga. A minor accident with complication sorted with a minimum of fuss. Well done Saga!! Reviewed on: 28th September 2021

Perfect car insurance

No worries driving with Saga insuance Reviewed on: 28th September 2021

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