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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Quick and efficient service

Saga took the stress out of a situation where our new and stationary car, was damaged by another driver in the car park. The bodywork was repaired at a body shop near to our home, and we were provided with a hire car equivalent to our own car. This was all done very efficiently. Reviewed on: 28th September 2021

Excellent Service

Excellent Service and very competitive prices. I have choosen the three-year Fixed Rate. Ideal for my needs. Reviewed on: 28th September 2021

Saga

Best insurance for car and home insurance Reviewed on: 28th September 2021

Easy to deal with

To renew my policy and to make a claim after I had an accident it was easy to contact Saga who dealt with everything with speed and efficiency. Reviewed on: 28th September 2021

Top car insurer

Saga is one of the best car insurers I have encountered in 59 years of driving. Their prices are very competitive and their policies excellent Reviewed on: 28th September 2021

Car insurance very comprehensive and includes so much more than most

Always renew on the phone as you can ask anything about your policy Reviewed on: 28th September 2021

Reliability

Not made a claim yet but. 100% sure if I did it would be no problem. Reviewed on: 28th September 2021

Excellent company and service

Excellent value and customer friendly service Reviewed on: 28th September 2021

Very knowledgeable

Always helpful. Nothing to much trouble. Surprise at the price and no hidden details Reviewed on: 28th September 2021

Excellent service

Always helpful and great customer service Reviewed on: 28th September 2021

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