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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Saga support

Very helpful when it came to buying insurance lady on phone couldn’t have done more to make my experience with Saga first class Reviewed on: 27th September 2021

Car insurance

Love the 3 year fixed rate, it's good to know how much you're going to be charged Reviewed on: 27th September 2021

good value

very easy to organise and Three year fixed deal is particularly convenient and simple to organise Reviewed on: 27th September 2021

No fuss, no gimmicks they do what they say they will do, that is provide the cover you require.

Spoke to the the staff member about car and house insurance and both were arranged at the time in a most professional and friendly conversation. Reviewed on: 27th September 2021

Good solid product.

Three year fix is worth considering. Reviewed on: 27th September 2021

Efficient help and advice

Hopefully not fully tested without a claim. Reviewed on: 27th September 2021

Great Insurance

I had an accident a few months ago and Saga got on the case straight away. My car was as good as new a few weeks later. Reviewed on: 27th September 2021

Fair and reliable

I have signed up for 3 years and my price will not increase each year Reviewed on: 27th September 2021

Good Choice

The company knows our needs and is willing to keep the same price for three years - A Good Choice Reviewed on: 26th September 2021

Fast friendly service

I am always treated as an important customer- by Saga has friendly, helpful salespeople: who patiently answer my questions with pleasant humour and understanding. They are always polite and ready to clarify an points which I need. Reviewed on: 26th September 2021

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