Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

View other Saga products

4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car accident

Handling my accident claim first class could not wish for a better company. Reviewed on: 17th September 2020

Peace of mind

Saga car insurance means I can drive without worrying. Reviewed on: 17th September 2020

Value for money, easy to get through to a human being,

Value for money, the 3year fixed is perfect for me, very helpful and with added breakdown assistance in the policy it's all in one place Reviewed on: 17th September 2020

Great value car insurance for the over 70's

Clear, concise description of what your policy includes, friendly staff who recognise that although we are capable of filling in forms online it is much nicer to deal with a real person! Reviewed on: 16th September 2020

Best price

When I was looking for car & building insurance, saga cameout the best. Very happy. Reviewed on: 16th September 2020

Good service

Clear concise friendly helpful staff. Compared well to other companies. Reviewed on: 16th September 2020

Always available to help

I have always found the staff most helpful. Professionalism in a friendly manner well done Reviewed on: 16th September 2020

First class service

Good prices, friendly service , Reviewed on: 16th September 2020

safe and sure

We have multiple products from saga, all are at very competitive rates and often cheaper. Staff at the call centre are always very helpful and knowledgeable about the products and services they provide. We very rarely look at other companies now as they can't compete with the service and products. Reviewed on: 16th September 2020

No hassle and competitive

Staff were quick to respond to my questions which led to a satisfactory outcome. Reviewed on: 16th September 2020

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Cycle insurance
from Sundays Insurance 4.84 from 740 reviews
Caravan insurance
from Ripe Insurance 4.92 from 5872 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub