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Saga: Car insurance reviews

4.88
Based on 9,560 reviews, last reviewed 24th Apr 2026
33% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026
M E's avatar
M E

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026
Linda's avatar
Linda

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

5
Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

A good deal

5
Competitive pricing and I like the idea of a fixed price for three years. Reviewed on: 16th September 2020

Just the coverage we were looking for

5
We travel back and forth to France regularly so this was just the policy and coverage we were looking for. Easy to organise and at a reasonable, and good value price Reviewed on: 16th September 2020

Always competitive with knowledgeable staff

5
Staff always friendly and customer focused, helpful with queries, Saga always competitive with price Reviewed on: 16th September 2020

Competitive prices

5
Very pleased with your service,.and customer service. Reviewed on: 16th September 2020

Saga Car Insurance

4
A competitive price and there is no restriction on the amount of time for European cover that is included. Reviewed on: 16th September 2020

CAR INSURANCE

5
Excellent Service with a good value product. Reviewed on: 15th September 2020

Excellent customer service at a difficult time

5
I renewed my insurance by telephone, whilst self-isolating during Covid. I raised a couple of queries with the member of staff to whom I was talking, which were fully answered, and this led to a more general conversation between us during which we touched on one or two issues pertinent to my situation at the time. I don't expect staff to be other than efficient and professional, and the young man was certainly both, but he went above and beyond that - perhaps responding to my physical isolation at the time - and gave me his time willingly. When I pointed out that I was taking his time, beyond the completion of my business transaction, he told me that the company supported staff in providing a service that gave something extra to customers, which he certainly did. So well done to both that particular individual, and to the organisation. Reviewed on: 15th September 2020

Excellent service and very competitive price

5
I have had car insurance with SAGA for a number of years very happy with service and prices. Reviewed on: 15th September 2020

3-year fixed price for insurance meaning no shocks at renewal

5
The knowledge that, unless our circumstances change, our car insurance price has been fixed for 3 years has meant no shocks at renewal. Extra benefits, such as legal protection, are also included as standard under this policy. Reviewed on: 15th September 2020

ALWAYS BEEN SATISFIED WITH PRICE

5
Always been satisfied with price and quality of cover .Helpfull staff at end of phone lines and very polite and patience to explain any points to me. put me onto a good offer of 3yrs unchanged car insurance cover at a really good price . Partner has taken it up for his too when i told him about it. Not had any reason to claim thank goodness but feel reasured that i will get good service by looking at reviews ect. Have recently taken up their breakdown service partner with them at areally good price as well - so - win - win ! Reviewed on: 15th September 2020

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