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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Car insurance set up

I received a flyer through the post so I rang Saga for a quote. The young lady was efficient, knowledgeable and took me through the set up. She was not pushy and gave me time to think and make the right decision for me. She sent me an email with all the information we had discussed and I rang later that week to set up my insurance. Reviewed on: 14th September 2020

Good service - great price!

The staff at SAGA are always polite and helpful! Reviewed on: 14th September 2020

Excellent

No problem at all ***** rating always responds very quickly to any request. Sent any updates immediately. Reviewed on: 14th September 2020

Excellent all round Service to Clients

For 12years, I have benefitted from good appropriate annual policies, practical cover offered / explained, taking concerns on having adequate cover for sensible cover against against a check list of potential risks. Renewal based on continuing good experience is a “ No Brainer “. Reviewed on: 14th September 2020

Great help when I had accident with my car

Car was collected, repaired and delivered back to me looking as good as new, brilliant service. Reviewed on: 14th September 2020

Excellent when I needed help

A few years ago, having gone many, many years without an accident, I had two within six months. Saga was brilliant, very supportive and very helpful and definitely took the drama out of the crisis. Reviewed on: 14th September 2020

Excellent customer service !

Excellent customer service.quick to answer any queries on the phone & follow up with email confirmation. New hub looking good too Reviewed on: 14th September 2020

Easy to deal with

Good for the older age group as they keep things simple. Would advise that you don't show the online renewable price cheaper on comparison websites than the annual quote even when it matches. Reviewed on: 14th September 2020

have had excellent service at a good value price over many years.

i have had 1 major claim,which was dealt with swiftly and efficiently.also the breakdown cover for my partner and i has been excellent Reviewed on: 14th September 2020

Fantastic

Had another driver run into the back of my car last year, Saga handled the claim amazingly all done very quickly including getting the car repaired, causing me hardly any inconvenience except for picking it up from the repair company. After dropping off the replacement vehicle. Reviewed on: 14th September 2020

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