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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

We have received a very good service from Saga. Very good response time, understanding and very professional.

Saga have been very understanding and helpful at the right time, and when needed in a emergency. Reviewed on: 12th September 2020

easy to deal with

easy telephone process. Knowledgeable customer service. Reviewed on: 12th September 2020

all the staff very helpful and polite

sorted out all I wanted to know thank you. Reviewed on: 12th September 2020

Amazing

A wonderful service from a very friendly lady when having volunteered as a “home carer” due to Covid I was helped to ensure I was insured correctly for visiting my clients. Reviewed on: 12th September 2020

I had the bad luck to have two accidents within a two year period. Both times, Saga and all staff/representatives were unfailingly helpful and reassuring.

The second accident was the more serious. I emerged from a side road (though I would cite mitigating circumstances!) and collided with a car approaching at speed in the bus lane. Neither driver was injured but my car was deemed a write off. The person I spoke to at Saga could not have been kinder or more helpful and talked me through the procedure to be followed. The pick up truck arrived fairly quickly and the driver was polite and helped me get a taxi home. Afterwards, the staff at Sage were helpful and explained everything clearly. Reviewed on: 12th September 2020

Safe, Secure, Supportive

We have two types of insurance through Saga which makes us feel safe, secure and supported Reviewed on: 12th September 2020

Pronto!

After little use during lockdown, my car refused to start - I assumed flat battery. I called the breakdown service and was told the mechanic would arrive in one hour's time. Three minutes later he called to say he was on his way and arrived less than five minutes later. Amazing service. The new battery still works. Reviewed on: 12th September 2020

Good value

Much cheaper than my old insurance and more benefits Reviewed on: 12th September 2020

Saga- best for Seniors

I have been with Saga Health Insurance for over 4 years and on my 5th year. very satisfied. Have taken out Car Insurance as well in July 2020 Reviewed on: 12th September 2020

Very good service

Very helpful and clear precise information on the call services Reviewed on: 12th September 2020

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