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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

service in both categories

very helpful with car claim, good advice on home insurance Reviewed on: 12th September 2020

Excellent service from staff who have time to listen to requests and changes.

When I changed my car for a more modern version, I rang up Saga and spoke to a staff member. She asked me simple questions, I gave simple answers, and the transfer was completed immediately. It could not have been simpler. I trust Saga and I never have any problems in dealing with them on the phone despite getting deafer each day. Reviewed on: 12th September 2020

Fast, efficient, reliable service

Been with Saga for years and they have always stayed competitively priced without compromising on the quality of products and service it offers. Unfortunately I had to make a claim and didn't know what to expect but they handled it efficiently and smoothly to my satisfaction and I was very pleased with the outcome. I will be sticking with Saga for the foreseeable future. Reviewed on: 12th September 2020

I like the 3 year fixed price

My experience has been you have to change your insurance company every year to avoid being ripped off Reviewed on: 12th September 2020

Good value.

One of the best to deal with. In Reviewed on: 12th September 2020

car accident

Easy immediate help and advice. So good to speak to a person not a machine Reviewed on: 12th September 2020

No nonsense cover with all the benefits

Excellent cover with no increase in price if details stay the same for up to 3 years. Very competitive price and helpful staff in UK call centres and extra's if you need them i.e, breakdown cover etc. what more could you want ! Reviewed on: 12th September 2020

Excellent service

Easy to deal with and no hassle. The price is right. Reviewed on: 12th September 2020

NO hassle service

Very efficent service all things dealt with calmley and professionally.top class. Reviewed on: 12th September 2020

Great insurance

Simple and straightforward to buy, excellent customer service when claiming. Reviewed on: 12th September 2020

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