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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

very good

always helpful good staff ready on the phone no problems Reviewed on: 12th September 2020

More than happy with price and service

I have been with saga for several years and have been satisfied with the service provided and cost of cover provided. Reviewed on: 12th September 2020

Insurance for over 50's

perfect for those of us with many years driving experience I Reviewed on: 12th September 2020

MANAGING DIRECTOR

Excellent service, fair price, good cover car insurance and upgrade to RAC assistance. Reviewed on: 12th September 2020

Great product

Great service and product, especially as price guaranteed for 3 years, which helps budget when you are a pensioner. Customer services friendly and helpful, prepared to explain things. Reviewed on: 12th September 2020

Reliable company at fair prices

I have dealt with Saga over a number of years & always had excellent service. My latest car policy with price freeze for 3 years was an extra bonus for me as a pensioner. Thank you for your service. Reviewed on: 12th September 2020

Great service

Have household and car insurance. Great value compared to other companies. Polite service always provided Reviewed on: 12th September 2020

Good price, good service - does what it says on the tin

I always check with other insurers before renewing. Saga has been good-value-for-money for a few years now Reviewed on: 12th September 2020

person centred insurance

very good value for money, safe and you can talk to a sensible person on the phone about home and car insurance, not to a machine. I use Saga Insurance for both my home and car insurance Reviewed on: 12th September 2020

very good company

Very informative and upgrading. Reviewed on: 12th September 2020

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