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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great company

A good company to deal with and they have excellent customer services Reviewed on: 12th September 2020

Great company to deal with

Very easy.t deal with..fair pricing.good cover..no problems. Value for money Reviewed on: 12th September 2020

Great deal

Love that you can get car insurance with no inflation over 3 years including breakdown cover. Saved me money. Reviewed on: 12th September 2020

Flexible policies to suit all pockets!

Easy to understand the website and the products available. Plenty of options to insure as much or as little as you want to. All products at very competitive prices. Very transparent policy document giving details of exactly what is, and what is not, insured through your policy! Reviewed on: 12th September 2020

When had an accident no prblem

Looked after well car prepared quickly everything felt with efficiently Reviewed on: 12th September 2020

Excellent company

Each time you ring for any help or renewal the attitude is very good and whoever is talking to you listens and helps in a professional way. Keep this high standard. Reviewed on: 12th September 2020

Car insurance.

If you need to contact saga it is always very helpful with first class help with any problems that may arise.All staff are U.K. based and very efficient with any problems that may arise. Reviewed on: 12th September 2020

Great value

It’s hard to accept that you are old enough to contemplate SAGA insurance, but that decision made, I haven’t looked back. Communication is good and the SAGA possibilities benefits have given my a free show in London. I have not had an accident, so cannot comment on that part of the business, but any communication I have had with them has been excellent. I have also enjoyed the three year fixed price scheme. Reviewed on: 12th September 2020

Saga good value great service

Looking for campervan insurance, Saga was one of the more helpful companies I dealt with, they were not the cheapest but they offered the best compromise in their policy including things like unlimited trips to europe within the policy rather than and add on. Reviewed on: 12th September 2020

Fast simple efficient

When an employee is professional to renew with saga is like to have a convivial conversation! Bravo Gavin Reviewed on: 12th September 2020

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