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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Great Service

Friendly helpful and knowledgeable staff Reviewed on: 11th September 2020

Excellent car insurance

Exceptionally pleased with the cost of my car insurance from Saga. Would highly recommend Saga as a provider of car insurance. Reviewed on: 11th September 2020

Doing the right thing making a difference!!

there are many companies out their. Some offer cheaper sone more expensive.. Why did I reinsurer.. Because I got excellent customer service and engagement..Its matters to me. Doing the smaller bit well always make abig difference.. Congratulations on the detail that make difference the Reviewed on: 11th September 2020

Quick, efficient and competitive.

My car insurance renewal came through and it had increased significantly so I shopped around and found Saga to be the most competitive Plus they were very easy to deal with, I would be very happy to recommend them. Reviewed on: 11th September 2020

My favourite Insurance company.

Good reliable, dependable car and home insurance. Reviewed on: 11th September 2020

Fast friendly service

Saga are the innovators of fair prices to their customers who can enjoy 3 year insurance without price rises Reviewed on: 11th September 2020

Very helpful staff

competitive prices. easy explanations. Reviewed on: 11th September 2020

Car insurance

Great product at a great price plus excellent customer service Reviewed on: 11th September 2020

I found it easier and easier to change my insurance, for both my car and home. With the price fixed for 2 years it makes sense to to do so.

A very friendly agent on the phone and with everything coming through by email, just made it so easy. Reviewed on: 11th September 2020

C A Coppo

Great customer service spoke to human being not machine , fair price for product . Reviewed on: 11th September 2020

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