Write a review

Go to business site

Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

View other Saga products

4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

Read all reviews See your review

About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Car and Home Insurance

Friendly and helpful service with competive prices Reviewed on: 11th September 2020

good and caring Company

Always very helpful and understanding. A pleasure to talk to them. Reviewed on: 11th September 2020

Excellent quote

Easy to arrange and no change for three years. Reviewed on: 11th September 2020

Insurance

Have used saga for las three years , excellent service and products Reviewed on: 11th September 2020

Understanding

Always helpful, never superior attitudes, friendly 5 star rating! Reviewed on: 11th September 2020

Good cover at a reasonable price

Always very helpful when phoning for information. Reviewed on: 11th September 2020

Excellent service

The call center agents are all very friendly and helpful Reviewed on: 11th September 2020

Bargain

Car insurance is very good and very competitive Reviewed on: 11th September 2020

First Class Car Insurance

I moved the insurance of both my vehicles to Saga a number of years ago, having previously been with an insurer who specialised in multi vehicle policies. Saga were cheaper and provided excellent value for money. Additionally since being with Saga they introduced a three year fixed price element which I immediately took advantage of. I have always found Saga to be very fair and trustworthy in all of my dealings with them. Reviewed on: 11th September 2020

A name I know

I pay my premium and hope not to have to claim, which I haven't done so can't comment on would have happened if I had. Reviewed on: 11th September 2020

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Car insurance
from Darwin 0.00 from 0 reviews
Car insurance
from Lloyds Bank 2.15 from 151 reviews
Car Insurance
from First Alternative 1.77 from 13 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub