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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Never had a problem whilst speaking on the phone always very helpful and polite

Always got good information about any thing I asked.wonderful service Reviewed on: 11th September 2020

Excellent service and good quotes

I have been with saga for 7 years now and they have always provided excellent service for both my car and house insurance Reviewed on: 11th September 2020

good value

"fixed price" car insurance actually went down in second year. Reviewed on: 11th September 2020

value for a good price

very understanding and helpful no question to irrelevant best out of the others Reviewed on: 11th September 2020

Good price

Helpful staff and decent price for good cover Reviewed on: 11th September 2020

Confidence

I was involved in an accident which was not my fault and although the matter hasn’t been resolved even after 12 months Saga has reinsured my car with penalty and is stil trying to resolve the matter with the other party Reviewed on: 11th September 2020

Insurance

We have both car insurance and home 5 star Reviewed on: 11th September 2020

Looked after me brilliantly, when I had to go into hospital for heart surgery, dealt with everything very respectfully and professionally.

I had to insure my son in law to drive back and forth to hospital, as my wife has multiple sclerosis and I didn't want the additional worry of her driving so far every day. Reviewed on: 11th September 2020

A happy and contented customer

Although I have never made a claim, the insurance I have taken out with Saga (I have more than one) are very comprehensive and I feel value for money. Their call centres, and the people I have spoken to (on the telephone), are always very knowledgeable and helpful and willing to discuss anything relating to my policy, nothing seems to much bother. I feel I can relax knowing I'm insured with Saga. Reviewed on: 11th September 2020

Tailored to suit my needs

Continental cover and claim delt with quickly and efficiently Reviewed on: 11th September 2020

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