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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Card renewal - bad practice

2 male operatives didn't give the correct information and the female operative tried her best but her boss has not deemed my complaint important enough to get back to me. I received a letter from Saga stating my credit card had expired and to ring them with new details. On giving the details of my card, immediate payment for my car insurance was taken from my bank account.At no time was I told this would happen and no one would cancel the payment which was not due for 3 another 3weeks. I was told to cancel it through my bank .They told me the payment was ",pending "so it couldn't be done and to go back to Saga. This practice should be made clear in their letter or by the operative before taking my card details. It has caused me financial embarrassment and disappointment as well 2hrs on the phone trying to deal with this..I will not be renewing my insurance with Saga next year for sure Reviewed on: 25th April 2023

Competetive Pricing.

Policy details clearly explained. Website easy to navigate and purchase of policy no problem. Also competetive pricing. Reviewed on: 11th September 2020

Easy to deal with and price fixed for 3 years

Excellent service and competitive price. Reviewed on: 11th September 2020

Excellent service

Unfortunately had an accident in my car, the staff at Saga were very supportive and helpful and guided me through all the stages of the claims and paperwork required. Reviewed on: 11th September 2020

Saga car insurance

Not the cheapest but close, no hassle renewal. Reviewed on: 11th September 2020

Easy renewal

Easy to renew car insurance and make alterations to policy from last year. Checked comparison sites and within a few pounds of most companies. Reviewed on: 11th September 2020

Best insurance on the market

It's a winner to do three years in advance saves all the hassle of looking each year to renew. Reviewed on: 11th September 2020

no time wasting

I had need to claim on my car insurance and Saga and their associates dealt with my claim very quickly, getting me back on the road in no time. Great friendly service. Reviewed on: 11th September 2020

competitive pricing, staff very helpful

both home and car insurance very competitive Reviewed on: 11th September 2020

Saga customer care is second to none

Health, home and car- I have all my insurance policies with Saga because the quality of customer care is so high. Reviewed on: 11th September 2020

Easy to deal with

I would recommend saga insurance. Very quick response to calls and claims and very helpful Reviewed on: 11th September 2020

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