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Saga: Car insurance reviews

Name: Car insurance
Rating: 4.88 (9560 reviews)

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4.88

Based on 9,560 reviews, last reviewed 24th Apr 2026

33% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Car insurance Value for money and stayed competitive Reviewed on: 22nd April 2026

Latest lowest rating:

1

DO NOT USE SAGA DO NOT USE SAGA DO NOT USE, CUSTOMER SERVICE IS NON EXISTENT. SAGA as a company is not fit for purpose. Car insurance, i rang to cancel the automa... Read more Reviewed on: 24th April 2026

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About this product

Saga offer three levels of car insurance for over 50s – Saga Standard, Saga Select and Saga Plus.

All policies have an uninsured driver promise protecting your no claims discount and no excess to pay if you're hit by an uninsured driver. Depending on the policy, there are extras you can add on to the policy to provide more protection.

Saga car insurance reviews help you find out what it’s like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Car insurance reviews (9560)

Review of the Saga, Car insurance:

Experience and Value

Sometimes less said is more and with Saga, the customer experience and engagement was excellent coupled with great value for money. Loved the 3 year fixed price promise! Reviewed on: 29th September 2021

Worry free driving

When I needed their support due to an accident they were there. Supportive,responsive, polite and friendly. Could not of asked for more. Reviewed on: 27th August 2020

Good communication

Good service good price on change of car no hassle Reviewed on: 27th August 2020

Fantastic service, knowledgeable staff a pleasure to deal with

Never had a problem with Saga with car and buildings and contents insurance,excellent company been with them for over 40 years. Reviewed on: 27th August 2020

what is in the tin

Am quite happy but tend to get bored with reviews etc when I am trying to log in Reviewed on: 27th August 2020

We like the promise to keep premiums much the same for an extended period.

The real test of any insurance company's reputation must be if and when a claim has to be made!! We hope that won't be necessary! Reviewed on: 27th August 2020

No complaints

I have been a customer for 15+ years and have never had a problem Reviewed on: 26th August 2020

Fantastic in a Crisis

Was unable to repair car due to Covid19 and delays, impressed with the staff that dealt with case especially as they were working from home, car was totalled, no hassle with pay out, now have another car and have remained with saga and am now looking at purchasing home insurance with this company. Reviewed on: 26th August 2020

Excellent value car insurance

Easy And thorough process. Very pleased with the person I dealt with during early “lockdown”. I managed to secure an excellent 5 star premium to remain the same for 3 years for my car insurance. Very pleased with the way everything was handled at a very difficult period this year. Reviewed on: 26th August 2020

Excellent service

Very competitive prices excellent Reviewed on: 26th August 2020

Great insurance at a great price.

From the best insurance at the best price to the excellent service Saga insurance lives up to a 5 star rating. Reviewed on: 26th August 2020

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