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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Household claim

I have only made one claim, for a damaged carpet. Saga acted very quickly and did not quibble. Payment was made very quickly, I have currently 3 insurance policies with them and have the benefit of a fixed price for 3 years. What more could I ask. Excellent company to deal with. Reviewed on: 29th September 2021

Saga insurance

I recommend Saga for all insurance. Claims are dealt with quickly and courteously. Reviewed on: 29th September 2021

Great price and fabulous service

Love their fixed price deals and even during the pandemic their services were brilliant. Reviewed on: 29th September 2021

Great home insurance at a good price.

Great insurer easy to contact and always helpful. Reviewed on: 29th September 2021

Shame if you aren't over 50!!!

I now have my car and home insurance with Saga. Their policies are excellent, as is their customer service, no pressure this or the other option, AND YOU GET TO SPEAK TO PEOPLE!!!! Yes, I know it's counted as shouting, but other companies seem oblivious to this huge difference. I had a small claim this year and it was handled brilliantly - the proof of greatness is how they deal with claims and customers. They give 110%, I can ask for no more. Reviewed on: 29th September 2021

First class home insurance

Have been with saga a number of years and did have to make a claim at one point. The service we received was excellent can't fault them Reviewed on: 29th September 2021

Great value

Had a few problems to start with but it's all sorted. Reviewed on: 29th September 2021

Great cover and service

Saga provided same home cover as my previous insurer for half the price Reviewed on: 29th September 2021

Insurance

Great experience with saga very competitive prices easy going very helpful in everyway keeps you updated also well informed on other great deals with saga can price freeze for three years fantastic idea it's pleasure to belong saga Reviewed on: 29th September 2021

Good value

Very easy to renew for another year! Reviewed on: 29th September 2021

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