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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Safe, reliable and easy to use

Saga insurance is the one I trust the most. I'm old and disabled but their website is so easy to use I insure my car with them too! I know, with their knowledgeable, kind and patient staff that if I ever need to make a claim it will be dealt with promptly and well. Reviewed on: 29th September 2021

Feel confident

Feel very confident with Saga Home Insurance. Covers all our needs at a very reasonable premium Reviewed on: 29th September 2021

Best by miles!

Value for money from start to finish. Reviewed on: 29th September 2021

Best value for money

I found Saga very easy to deal with and they answered all my queries fully and professionally. All this at a competitive price. I highly recommend Saga Reviewed on: 29th September 2021

In all the dealings I have had with them they were resolved quickly and efficiently

I had a claim re pipe burst and all work was carried out to a good standard Reviewed on: 29th September 2021

Saga

Excellent service thanks for your support Reviewed on: 29th September 2021

Excellent service

We have been using Saga Insurance for a number of years, and they have always been competitive and offer a really good service. Their communication and benefits are an added bonus. Reviewed on: 29th September 2021

Does what it says on the tin

Professional, helpful and competitive...what more could you want Reviewed on: 29th September 2021

Good value

I took home insurance on a 3year renewal. They gave me a good price so I never had any worries about looking around for that period. As long as I have a good price again I will definitely stay with Saga. Reviewed on: 29th September 2021

Excellent service and customer service

I contacted Saga when I was looking to change my insurance provider. The agent who dealt with my call was efficient and able to provide better coverage at a reduced rate. I have not had any issues when dealing with Saga. Reviewed on: 29th September 2021

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