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Saga: Home insurance reviews

4.69
Based on 2,710 reviews, last reviewed 9th Mar 2026
93% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026
S S's avatar
S S

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Very efficient Company and I feel very confident that should I have to claim that I will be given expert advice and help.

5
It is a few years now since I made a claim but everything went very smoothly. Reviewed on: 28th September 2021

Very helpful

5
I unfortunately I made a claim regarding my house insurance,the staff were extremely helpful and a credit to Saga Reviewed on: 28th September 2021

Excellent service

5
Always clear paperwork, no issue with sending hard copies. Prompt phone response, competitive pricing, and such pleasant people. So grateful that Saga has always had UK call centres. Reviewed on: 28th September 2021

Great Value

5
I have had SAGA home insurance for several years I offers great cover and home Emergency cover at a competitive price. Reviewed on: 28th September 2021

Great service

5
Great service even during the lockdowns, and was kept well informed about my claim. And also given a choice of settlement. Reviewed on: 28th September 2021

Really helpful staff

5
Friendly and helpful staff on the telephone when I renewed my landlords insurance policies. Reviewed on: 28th September 2021

Very helpful and efficient service

4
I have held insurances with Saga for a significant period (over 10 years) and always find their service excellent as well as being competitive for my needs. Reviewed on: 28th September 2021

Polite no hassle patient

5
Saga are always helpful, no long holds, polite, patient, kind. You can understand what they are saying. Just a great company Reviewed on: 28th September 2021

The best

5
I had a rotten home crisis this year and Saga have been superb in their response and helping me through it. Reviewed on: 28th September 2021

Great service and value for money

5
Great insurance package at a fair and sensible price Reviewed on: 28th September 2021

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