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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Good

Good but car insurance was cheaper elsewhere sorry Reviewed on: 25th September 2021

Great Service

Just great service all round, couldn’t be more satisfied with them!! Reviewed on: 25th September 2021

Exceptional customer service

Once I had completed the claim form on my home contents insurance for broken spectacles due to a bad fall, the money was in my account within a few days !!! Can’t get any better service than that. Reviewed on: 25th September 2021

Cost And Cover

Best for cost and cover. Usually go to comparison sites for best price and cover. No other company is able to match. Full accidental on buildings and contents for under £100.00. Fantastic! Price locked for three years too. Thanks Saga. Reviewed on: 25th September 2021

Accident at home.

While I was cleaning in my kitchen I accidentally dropped a cherished item which smashed on the tiled floor. Your advisor was caring and professional & explained to me the proceedure. My claim was completed in 10 days..extremely satisfied! Reviewed on: 25th September 2021

Recommend

No fuss when I had a claim and paid out promptly Reviewed on: 25th September 2021

Very satisfied

Friendly staff and efficient. They listen to you Reviewed on: 25th September 2021

BB RECOMMENDATION

On the rare occasions I had a problem Saga rose to the occasion Reviewed on: 25th September 2021

Fantastic offer fixed fo 3 years

Easy to set up with no problems nice not dealing with a remote call centre Reviewed on: 25th September 2021

Ideal for Mum

Great customer service. Took onboard my Mum’s needs and tailored the policy to suit at a competitive price. Reviewed on: 25th September 2021

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