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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Friends in need ,need saga

Two good friends had an electrical fire in their home .saga moved them to another home while they replaced the damaged item plus all the smoke items which took many months before they could return to their lovely home Reviewed on: 28th September 2021

I like Saga

I like Saga because I have always found a real person to speak to about my insurance needs be it for my Home or Car Insurance and found them very competitive. Reviewed on: 28th September 2021

Home contents

Good price and a straightforward process. Reviewed on: 28th September 2021

Quality Product

So simple to complete online . Excellent cover and easy to understand. Price very good . I like the three year fix . Reviewed on: 28th September 2021

Saga Outstanding

I have been with Saga a long time. They are consistent, product pricing is excellent. They really do care about their customers. The customer service is excellent. Reviewed on: 28th September 2021

Saga Home Insurance amazing value for money

They helped me fine tune an already flexible policy and their pricing and customer support was top notch...again! They sorted out my queries speedily and promptly and were courteous and helpful. I would definitely recommend them to family and friends. Reviewed on: 28th September 2021

Service

Saga provide an excellent service. with efficiant staff and easy to use web site. Reviewed on: 28th September 2021

horrid leak made easy

From the get-go Saga insurance after my leak and ceiling collapse have been very good, from the time I called them to the time all the repairs started they have kept me advised, the teams they sent have been great very professional, and went beyond my expectation in completing the repairs, just waiting on the carpets now once there fitted JOB DONE 5 STAR so far. Reviewed on: 28th September 2021

Safe as houses

I have found some comfort in being insured with Saga. I feel confident that they will support and help me with any enquiries that I may have. Telephone conversations always helpful. Reviewed on: 28th September 2021

A voice

It's GREAT to have a human voice at the end of the phone. I have been with Saga for 12 PLUS years now for home,and car insurance and will be with them for the next 12 plus years. Hopefully. Reviewed on: 28th September 2021

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