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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2707 reviews)

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4.68

Based on 2,707 reviews, last reviewed 3rd Nov 2025

345% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2707)

Accident at home.

While I was cleaning in my kitchen I accidentally dropped a cherished item which smashed on the tiled floor. Your advisor was caring and professional & explained to me the proceedure. My claim was completed in 10 days..extremely satisfied! Reviewed on: 25th September 2021

Recommend

No fuss when I had a claim and paid out promptly Reviewed on: 25th September 2021

Very satisfied

Friendly staff and efficient. They listen to you Reviewed on: 25th September 2021

BB RECOMMENDATION

On the rare occasions I had a problem Saga rose to the occasion Reviewed on: 25th September 2021

Fantastic offer fixed fo 3 years

Easy to set up with no problems nice not dealing with a remote call centre Reviewed on: 25th September 2021

Ideal for Mum

Great customer service. Took onboard my Mum’s needs and tailored the policy to suit at a competitive price. Reviewed on: 25th September 2021

Peace of mind

Easy to set up. Always cheerful helpful assistance. Clear instructions to make choices easy. Reviewed on: 25th September 2021

Superb service

Easy to complete online. Competitive price AND held for 3 years. Can’t complain at that. Reviewed on: 25th September 2021

Putting the customer first

I have not made many house insurance claims in my life (Over 50 years of home insurance with many providers) but SAGA Customer service / personnel are the easiest people I have had to deal with; whether it be negotiating a policy or processing a claim. Reviewed on: 25th September 2021

First class!

We recently moved house and needed to update our information. Coincidentally, this occurred approximately one month before our renewal policy. The customer service assistant could not have been more helpful, we received all the information we needed and it was all sorted very promptly and efficiently. Top marks! Reviewed on: 25th September 2021

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