Write a review

Go to business site

Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

View other Saga products

4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

Read all reviews See your review

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Amazing Saga

As I am retired, and been with SAGA A number of years. I am very satisfied with my house and contents insurance, very competitive and value for money year after year Would not hesitate to recommend Amazing SAGA 10/10 Reviewed on: 24th September 2021

So easy to do

Most helpful and friendly company that I have had preasure to use. Reviewed on: 24th September 2021

EXCELLENCE

From first contact the experience and ease of which product was purchased was excellent Reviewed on: 24th September 2021

Just right

Haven't had a need to clain yet but the service and price are just right, thank you. Reviewed on: 24th September 2021

People who listen!

I wear hearing aids and don’t always hear well on the phone. When renewing my Building and Contents insurance I told the call handler this and I felt that I was then getting special treatment-she was brilliant. Reviewed on: 24th September 2021

Hassle free insurance

Easy, straightforward advice and clear policy Reviewed on: 24th September 2021

Good cover, reasonable cost, easy to contact

I have found it easy to contact Saga by phone - little waiting time, staff very helpful. The choice of coverage is very good including emergencies. The cost is competitive and the 3 year fix is reassuring Reviewed on: 24th September 2021

Customer service

Excellent customer service Called on a poor mobile phone connection and got called back several times without having to get through to customer service number Reviewed on: 24th September 2021

Safe house

Great customer service when I phoned for a quote Reviewed on: 24th September 2021

Piece of mind

I rang with a query and was taken through the detail and a reduction in annual cost Reviewed on: 24th September 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Landlord Insurance
from Sharrocks 0.00 from 0 reviews
Home Insurance
from British Gas 2.66 from 31 reviews
Home Insurance
from Leek Building Society 4.96 from 26 reviews

Want to see more from Saga?

Stocks and shares ISA
from Saga 5.00 from 1 reviews
Life insurance (discontinued)
from Saga 5.00 from 5 reviews
Van Insurance (discontinued)
from Saga 5.00 from 1 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub