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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

93% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Overall sound experience

Clear information and easy to contact by telephone. Good product at a competitive price. I feel I can trust this company. Reviewed on: 24th September 2021

Understandable and Helpful

The person who sorted my home insurance listened to me and explained the details very well. Also didn't rush me and was patient answering my questions. Mair Oliver. Reviewed on: 24th September 2021

First class

Great customer service, competitive premium, very efficient Reviewed on: 24th September 2021

Very helpful

Great customer service Good value for money Trustworthy Reviewed on: 24th September 2021

Brilliant service

In all my 29 years of home insurance (last decadeish with SAGA) I have never claimed until May 2021. Absolutely great service and response and as a pensioner living on my own,I felt confident of being looked after well by the company. They may not be as cheap as some, but in my eyes worth every penny. I have my car insurance with them too. Reviewed on: 24th September 2021

No fuss on line application

No steep increase for renews, as some companies seem to do, offer of 3 years fixed prices is a good saving Reviewed on: 24th September 2021

Home Insurance

Excellent product, price and easy to setup online Reviewed on: 24th September 2021

Excellent

Good price and comprehensive cover Reviewed on: 24th September 2021

so much cover

easy to talk to representatives, great price lots more cover and guaranteed for 3yrs Reviewed on: 24th September 2021

Two hours of my life back!

I'm on a 3-year fix for both house and car insurance which means two hours of my life back for the next two years. Can't argue with that! And I believe that Saga have a high level of cover but I hope I don't find out first-hand. Reviewed on: 24th September 2021

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