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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Superb Company .

Saga is a customer focused insurance company. The staff are well trained and a pleasure to deal with. Thank you and Good Luck! Reviewed on: 28th September 2021

Excellent

Customer service is very good with great pricing Reviewed on: 28th September 2021

Great service

When I first arranged my contents insurance with Saga I spoke to a real person on the phone, a great first step. It is easy to communicate with Saga and all my documents are available on line. I was also grateful to use their 3 year fixed price option. I would recommend Saga for home insurance. Reviewed on: 28th September 2021

Many years with Saga

I have had Saga Home Insurance for many years, I also had Car Insurance until recently when I had to give up driving, but will continue with Home Insurance as I am happy with the service and good value. Reviewed on: 28th September 2021

Great idea

What a great idea, a three year fixed price deal Reviewed on: 28th September 2021

easy to deal with

very easy to deal with, and you get the best rates for insurance. Reviewed on: 28th September 2021

Slow leak while away on holiday

On returning from a foreign holiday I was met by soggy carpets and water rising up the walls.I Rang SAGA who sent someone to have a look at the damage.They contacted all the relevant people who wasted no time in coming round to do the necessary repairs.Everything was very well co-ordinated and couldn't have gone any smoother.All I had to do was choose new carpeting for the dining/living rooms and new kitchen floor covering.All the jobs were completed to a high specification. Reviewed on: 28th September 2021

Home Insurance

Comprehensive home insurance with an added bonus of 3 year contract which is a piece of mind. Reviewed on: 28th September 2021

Just excellent for us over fifties!

You go n compare prices with other companies ... SAGA comes up ... PERFECT . Over fifty ? Great prices ,Great choice , Great offers and value for your money . With a really great service . What could you not like . Reviewed on: 28th September 2021

Hassle free.

My Saga insurance takes care of itself. I don't have to think about it. Reviewed on: 28th September 2021

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