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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2707 reviews)

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4.68

Based on 2,707 reviews, last reviewed 3rd Nov 2025

229% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2707)

Just right

Haven't had a need to clain yet but the service and price are just right, thank you. Reviewed on: 24th September 2021

People who listen!

I wear hearing aids and don’t always hear well on the phone. When renewing my Building and Contents insurance I told the call handler this and I felt that I was then getting special treatment-she was brilliant. Reviewed on: 24th September 2021

Hassle free insurance

Easy, straightforward advice and clear policy Reviewed on: 24th September 2021

Good cover, reasonable cost, easy to contact

I have found it easy to contact Saga by phone - little waiting time, staff very helpful. The choice of coverage is very good including emergencies. The cost is competitive and the 3 year fix is reassuring Reviewed on: 24th September 2021

Customer service

Excellent customer service Called on a poor mobile phone connection and got called back several times without having to get through to customer service number Reviewed on: 24th September 2021

Safe house

Great customer service when I phoned for a quote Reviewed on: 24th September 2021

Piece of mind

I rang with a query and was taken through the detail and a reduction in annual cost Reviewed on: 24th September 2021

Best deal on insurance

Customer service very helpful and informative Reviewed on: 24th September 2021

Excellent insurance at a price which gives long term value for money!

We had taken our home insurance and within a few days our freezer had defrosted and the contents were ruined so saga sent us a cheque to replace the contents almost immediately with no quibbling great service! Reviewed on: 24th September 2021

Satisfaction

Clear consise information, very helpful staff. Reviewed on: 24th September 2021

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