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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Good value product

Like the value offered and easy to understand Reviewed on: 28th September 2021

Always had good service

Boiler was repaired very quickly Reviewed on: 28th September 2021

Nothing is too much trouble

I find the staff efficient, courteous and always ready to explain questions in a calm relaxed manner. Reviewed on: 28th September 2021

Home Emergency Assistance

So grateful that the rats who had made a ‘run’ in my sub roofing, (eating through the electrics) have now been eradicated. Thank you Saga Home Emergency. Reviewed on: 28th September 2021

Value for money

Polite and courteous customer service agents, whenever I contacted them Reviewed on: 28th September 2021

Very thorough

No problems experienced, particularly like the 3year idea Reviewed on: 28th September 2021

Very Good and Affordable

Found this company to give good value and excellent Customer Service Reviewed on: 28th September 2021

Reliable

Reliable and easy to deal with. Good home insurance at reasonable cost Reviewed on: 28th September 2021

Excellent company great staff

Every question I have asked they have been great with their honest answers & the advise they gave me ! Reviewed on: 28th September 2021

Good affordable insurance

Saga provided me with a comprehensive insurance for my house and my car. Tbe price was better than other quotes. But importantly they were easy to deal with. Friendly helpful staff (not a computer) and quick and easy to understand Reviewed on: 28th September 2021

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