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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Overall value, comprehensive and outstanding when renewing.

Re-insured me this year for a "fixed price" for 3 years at less than last years price. They took over my House insurance 2 years ago, when I fell out with my previous insurer over the huge hike in the cost at a level I call "gouging". Reviewed on: 28th September 2021

Efficient , straightforward

Efficient,straightforward and friendly.The agent was knowledgeable and made the transaction simple Reviewed on: 28th September 2021

Superb service

Very professional service and comprehensive cover Reviewed on: 28th September 2021

Understanding and efficient

Saga understand the needs of customers in my age group. They don't exploit loyal customers. Reviewed on: 28th September 2021

Three years of peace of mind

Easy to understand policy and peace of mind knowing everything is covered for three years with no changes to price Reviewed on: 28th September 2021

Good product, good staff

Do not have to shop around very often and staff can usually help with price if that is an issue Reviewed on: 28th September 2021

Home insurance

I have been with Saga with my home insurance for a dews years. Cover is just what I want and all questions answered clearly, no messing about. Reviewed on: 28th September 2021

Great insurance

Good customer service, good products and they listen to their customers Reviewed on: 28th September 2021

Comprehensive home insurance

Very competitive pricing for home insurance especially for a lady in my 80's. Reviewed on: 28th September 2021

Excellent service

I love the fact that customer service are so efficient. Phone calls are answered promptly and Saga employees are helpful and friendly, this is such a change from some other companies and really appreciated by an elderly person like me. Reviewed on: 28th September 2021

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