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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Does the business

A lovely young woman dealt with my boiler breakdown on Christmas Day 2020 with complete professionalism and speed. I could have kissed her. The boiler was repaired on Boxing Day, bless her. Reviewed on: 28th September 2021

You can speak to a person at Saga very promptly.

When I needed to make a claim , this was handled professionally and promptly. Reviewed on: 28th September 2021

Very happy with my home insurance coverage and cost

I have been well treated by Saga Reviewed on: 28th September 2021

Great service and value for the money

Easy company to do business with the Website is easy to use Easy to contact even in the Covid restrictions. Reviewed on: 28th September 2021

good company

saga have been very easy to deal with on my home insurance Reviewed on: 28th September 2021

Excellent value

Excellent service, easy to use site, offers great value for insurance Reviewed on: 28th September 2021

Saga make things so easy

When ever I have contacted saga they always give you there full attention and so helpful Reviewed on: 28th September 2021

Mrs Nicol

I found the customer service assistant very helpful when I had a query and they phoned me back at the time and date arranged to save me waiting in the queue. Reviewed on: 28th September 2021

Satisfaction

Covers everything over a 3year period to my satisfaction. It is easy to understand and they are helpful in every way. Nothing is to much trouble and they answered all my questions and concerns. Reviewed on: 28th September 2021

Helpful claim handlers

We were devastated when my husband lost his bespoke made wedding ring. The claims handler was very understanding and the whole thing was dealt with quickly and sympathetically. We couldn't fault Saga. Reviewed on: 28th September 2021

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