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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2710)

Review of the Saga, Home insurance:

service

Always good service provided when required Reviewed on: 11th September 2021

Rewards loyalty

The only home and contents insurance that was fixed and remained truly affordable. Excellent product Reviewed on: 11th September 2021

Great service

Always very helpful customer service, probably not the cheapest but well worth paying extra. Reviewed on: 11th September 2021

Trouble free renewal easy

Easy renewing plus competitive price I’m quite happy with this product Reviewed on: 11th September 2021

Very pleased with Saga Home Insurance.

I’ve been with Saga Home Insurance for 2 years and now that I am coming up to renewal, I have no hesitation in staying with them. I have had travel insurance from Saga before and will be taking out a policy with them again just as soon as I can travel after hospital treatment. Reviewed on: 11th September 2021

Three years guaranteed price.

Very easy to set up a 3 year price with Saga for my home insurance. I am about to enter my third year at the same price I paid for my first year. So easy to make an annual budget when you know what the costs will be for the following year. Reviewed on: 11th September 2021

Satisfaction.

I am very satisfied with my home insurance, good price, easy to contact them if needed, and the staff are courteous. Friendly although very professional. Reviewed on: 11th September 2021

Excellent value

I researched all the internet to find a home policy to suit my circumstances. I found Saga to be the best, and premiums will not increase for three years. What is there not to like. Give them a whirl. Reviewed on: 11th September 2021

Secure in the knowledge

Saga are good value for money, listen to you, and made me feel like an individual when I sorted out my Home and Contents Insurance. I trust them to support ,me whe I need help Reviewed on: 11th September 2021

Excellent Service

Once I had informed saga of my Kitchen water leak everything was done to my satisfaction. Thank you Saga Reviewed on: 11th September 2021

Excellent customer service

On moving home I had lots of queries on my insurance. Saga helped me, was very clear and saved me money Reviewed on: 11th September 2021

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