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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent customer service

On moving home I had lots of queries on my insurance. Saga helped me, was very clear and saved me money Reviewed on: 11th September 2021

Excellent service

Saga have always given a first class service Reviewed on: 11th September 2021

Peace of mind.

I find the belt and braces cover I have, which was well detailed in all communications, gives me peace of mind. Polite and helpful at all times. Reviewed on: 11th September 2021

Perfect cover

It is important to have adequate and appropriate home insurance and it is equally important to have that cover with a Company one can trust to respond quickly and helpfully in the event that you need to make a claim or ask for advice and it is my experience that SAGA is such a Company that I have no hesitation in recommending Reviewed on: 11th September 2021

Best price

Always helpful, easy to do. Best cover. Reviewed on: 11th September 2021

SERVED ME WELL !

SAGA Home Insurance dealt with my claim sympathetically, fairly, and efficiently. The three yearly policy allows you to budget ahead - important in this era of rising prices. Reviewed on: 11th September 2021

Contents safe, money saved.

I had my home contents insurance through my bank for years and every year it went up even though I never had to claim on it. Saga has given me a better package for less money. Reviewed on: 11th September 2021

The best in the market

a Very reliable company , quick to respond and listens to the needs of their customers Reviewed on: 11th September 2021

Excellent product

Good value and coverage. Retains price Reviewed on: 11th September 2021

Great, Professional Staff

The staff are always very professional and helpful every time I contact them. Reviewed on: 11th September 2021

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