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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Service at the end of a phone

You just ring up, get to talk to a really helpful person immediately, and within a few moments all your problems are solved! Reviewed on: 28th September 2021

I trust Saga !

Fortunately I have not had to make a claim on my home insurance policy with Saga, but I’m confident if I did, I would get excellent service. In the past I have had Travel insurance with Saga and did need to claim, they were excellent. Reviewed on: 28th September 2021

Must be considered!

Saga provided me with a seamless, affordable fixed cover plan for 3 years with an excellent 5 ⭐️ customer service. Reviewed on: 28th September 2021

All in one pl ace

Whether it's my house car or travel nobody does it better Reviewed on: 28th September 2021

Great Cover, Great Price

Easy to get a very competitive quote Reviewed on: 28th September 2021

Home insurance

My husband was very pleased when he arranged our home insurance as he could speak to a human being who was able to advise him.. He was also pleased that Saga was able to meet all his needs. We also had a very positive outcome with travel insurance.. Reviewed on: 28th September 2021

Match any quote

Saga matches any quote and in my case went below it. Also very good coverage. Reviewed on: 28th September 2021

Emergency Cover

There have been times when I had problems with my plumbing and electrical services and not knowing how to deal with it, but my SAGA home insurance emergency cover took care of it and all I had to do was to make one telephone. Reviewed on: 28th September 2021

Reliable and efficient

Only needed to call once because of a slate off the roof home emergency had it fixed promptly. Peace of mind Reviewed on: 28th September 2021

Helpful reliable service

I know I can rely on Saga to treat me well and fairly when I most need them Reviewed on: 28th September 2021

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