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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.8 (2707 reviews)

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4.69

Based on 2,707 reviews, last reviewed 3rd Nov 2025

133% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025

Latest lowest rating:

1

Think of a number and double it . Just received my renewal it has increased by more than double .Great difficulty contacting them to cancel and get written verification,, received v... Read more Reviewed on: 3rd November 2025

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2707)

Rigorous and efficient.

I broke a camera - driven over by a lorry - don’t ask…. I rang to make a claim and the staff were incredibly efficient and helpful. It was settled in one phone call. Service felt personal, efficient and the person was also empathetic about what had happened. Reviewed on: 10th September 2021

Easy to understand paperwork

Wording in the renewal documents was in plain english such "property vacant for 60 days in a row". Cover not included or options easily identified Reviewed on: 9th September 2021

Great Deal

Very pleased with my contents home insurance policy and the price i paid for a 3yr fixed term. Reviewed on: 9th September 2021

House Insurance at it's Best

I think the House insurance product with Saga is one of the best products we have available on the market. Amazing cover unique to specific customer needs, supporting vulnerable customer with i's truma cover is 2nd to none and also having services' available like the fraud and csam helpines is so very needed in this digital world we live in. Well done Saga Reviewed on: 7th September 2021

Expensive

They do little and are very expensive. I will be avoiding them in the future. Reviewed on: 7th September 2021

Good company

Knowledgeable staff and I got what I was asking for, second time I have used this company and feel pleased about the outcome. Reviewed on: 6th September 2021

Boiler repair

We were without hot water for heating and shower in december and our insurance stepped up and got it working Reviewed on: 6th September 2021

Excellent value for money

My home insurance price has been set for three years as long as I don’t make a claim. A great help financially. Reviewed on: 5th September 2021

Excellent!

From my experience, Saga are a pleasure to use. Their Customer Service is second to none. Friendly, expert and tailored advice, with prices that don’t increase every year. What more could you ask for. Reviewed on: 5th September 2021

Helpful and good value for money

Been with Sage for years and it's always my first to go company before making an important insurance decision. Reviewed on: 5th September 2021

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