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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent value for money

My home insurance price has been set for three years as long as I don’t make a claim. A great help financially. Reviewed on: 5th September 2021

Excellent!

From my experience, Saga are a pleasure to use. Their Customer Service is second to none. Friendly, expert and tailored advice, with prices that don’t increase every year. What more could you ask for. Reviewed on: 5th September 2021

Helpful and good value for money

Been with Sage for years and it's always my first to go company before making an important insurance decision. Reviewed on: 5th September 2021

Great cost effective cover

More cover than many competitors together with a lower excess. Very pleased. Reviewed on: 4th September 2021

Excellent service

I have only made a couple of claims over the years, but the service and help I have received has been excellent. No complaints whatsoever, Reviewed on: 4th September 2021

Insurance for individuals

Excellent buildings and contents cover, very good price and amazing customer service. Treated like an individual, would recommend Saga Insurance. Reviewed on: 4th September 2021

Best I have had

Been with them a few years nothing to complain about Reviewed on: 4th September 2021

Easy to use and value for money

Even if you are unsure of ipads etc Reviewed on: 4th September 2021

Old customer new insurance

Finally got the home insurance I needed with Saga. Reviewed on: 4th September 2021

Car & home

Excellent service for both my Insurance’s Reviewed on: 4th September 2021

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