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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great service

I have felt since I joined that I don't constantly get barraged with loads of different offers and pestered to buy more. Reviewed on: 4th September 2021

Human voice answers phone quickly

Easy to change details, always human available to answer any queries. Have been with Saga quite a few years as they are totally awesome Reviewed on: 4th September 2021

Excellent

Excellent service and guaranteed prices for at least three years Reviewed on: 4th September 2021

Fab company

Easy, professional and well worth it. Would recommend highly to everyone! Reviewed on: 4th September 2021

So easy, great service and excellent value

Thank you Saga for saving me time, money and providing me with a high standard of insurance Reviewed on: 4th September 2021

Good all round insurance package.

This is a good policy with plenty of bells and whistles if you need them. You can only leave a truly accurate review if you have had to claim on your insurance and are satisfied that they handled it well with a satisfactory outcome. This review is about the administration and clarity of taking out the policy! Reviewed on: 4th September 2021

I feel safe

I feel safe with saga. The servise is second to none and i feel that Saga people actually care about helping the customer Reviewed on: 4th September 2021

Fantastic policy

Spoke with these guys and told them what I needed which wasn’t a standard policy and hey presto they were able to put me a wonderful deal together which was made all the better by having a fixed price for 3 years if I didn’t need to claim Reviewed on: 4th September 2021

Amazing value

Recommended by our daughter. Saga for the future Reviewed on: 4th September 2021

Insurance plus benefits

Saga send monthly offers and competitions as well as been competitive with pricing. Reviewed on: 3rd September 2021

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