Smart Money People Logo

Saga: Home insurance reviews

4.69
Based on 2,709 reviews, last reviewed 17th Feb 2026
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

5

WEB SITE EXTREMLY EASY TO USE. WEB SITE EXTREMLY EASY TO USE. GOT THE RIGHT COVER FOR ME WITHOUT COSTING A FORTUNE. GREAT VALUE FOR MONEY. LOW OR NO EXCESS ON MY POLICY, COULD CHOO... Read more Reviewed on: 14th October 2025
SANDRA K's avatar
SANDRA K

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

Saga Home insurance reviews (2709)

Review of the Saga, Home insurance:

service

5
Always good service provided when required Reviewed on: 11th September 2021

No Fear Saga Here

5
All my fears dissolved with Saga Home Insurance. Price =Right Choices= Right Professional Support= Right Time taken to listen and hear my requests = Right COVER for ME Reviewed on: 5th October 2021

Best cover yet .

5
Excellent cover tailor made to my needs . Easy to arrange , very competitive price . Reviewed on: 5th October 2021

Honest comments.

5
Easy to talk to and clear advice on best policy to buy without any pressure being made. Polite, clear explanations and excellent service. Reviewed on: 5th October 2021

Excellent service and

5
Excellent service very patient dealing with older people.I am 76 and thy couldn’t have been better Reviewed on: 5th October 2021

Great value for money, easy to use website

5
Saga offered me a very competitive price. Knowing the brand's high reputation and being offered a range of choices, including fixed price for 3 years, I decided to buy with them. The website is very easy to use, especially for me with my poor vision. Reviewed on: 5th October 2021

Comprehensive Home Insurance

5
Very good level of cover and with a 3-year fixed price Reviewed on: 5th October 2021

Excellent

5
Lost hearing aid due to mask.Claim went through quickly. No hassle and everyone I Spoke to helpful , professional and friendly Reviewed on: 5th October 2021

Locked in for three years

4
The price quoted was locked in for three years. Result !!!! Reviewed on: 5th October 2021

Value for money

5
Value for money without compromising on reliability, quality of service and professionalism. Reviewed on: 4th October 2021

Easy to talk to and trustworthy

5
As the world gets more reliant of 'e' technology and communication, everything seems to have become a little remote. No more popping to town to the bank or sorting out things like insurance with good old "Mr Williams" at his office for instance. So a middle way has to be found, that allows you still feel like a person (and not just a number). I get that feeling of 'personal' service from Saga, where you can talk things through with a friendly voice if you need to understand more about a certain product. Well done Saga, you have my vote. Reviewed on: 4th October 2021

Do you have a different Saga product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Saga?

  • Stocks and shares ISA

    from Saga 5.00 from 1 reviews
    Saga
  • Life insurance (discontinued)

    from Saga 5.00 from 5 reviews
    Saga
  • Van Insurance (discontinued)

    from Saga 5.00 from 1 reviews
    Saga
    View all products