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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Small increase

Similar price to last 2 years and in line with most other quotes. No need to change which is unusual. Reviewed on: 28th September 2021

I think they are the best.

I have had Saga insurance many many times as they are brilliant at what they do.I have found them to be honest in there answers and very polite. Reviewed on: 28th September 2021

does what it says on the tin

Fabulous to deal with very competitive all in all first class professional service. Reviewed on: 28th September 2021

Excellent service and response

When I have had to make a claim I have been treated with respect and listened to. Claim dealt with quickly and with support. Reviewed on: 28th September 2021

always available and found to very helpfull

always seem fair and respond quickly to any queries ot claims Reviewed on: 28th September 2021

No fuss,No hassle.

Competitive prices and no hard sell or pushy sales works for me . Keeping it simple. Reviewed on: 28th September 2021

Very efficient Company and I feel very confident that should I have to claim that I will be given expert advice and help.

It is a few years now since I made a claim but everything went very smoothly. Reviewed on: 28th September 2021

Very helpful

I unfortunately I made a claim regarding my house insurance,the staff were extremely helpful and a credit to Saga Reviewed on: 28th September 2021

Excellent service

Always clear paperwork, no issue with sending hard copies. Prompt phone response, competitive pricing, and such pleasant people. So grateful that Saga has always had UK call centres. Reviewed on: 28th September 2021

Great Value

I have had SAGA home insurance for several years I offers great cover and home Emergency cover at a competitive price. Reviewed on: 28th September 2021

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