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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Hassle free easy to do on line

Have got my home insurance and then noticed the saga top picks which I get via email each month and got a freebie 50 factor face lotion -this arrived yesterday -well impressed with the freebie Reviewed on: 3rd September 2021

Great service and cover

Good to know that I have great car and home insurance for 3 years. Reviewed on: 3rd September 2021

Great product

Great cover at a fair price. Documents clear and precise, and easy to understand. In my opinion, a Company you can trust. Reviewed on: 3rd September 2021

Very friendly and knowledgeable

Very helpful and efficient polite but friendly advicers Reviewed on: 3rd September 2021

A human response

Wonderful not to have to negotiate phone menus before speaking to an advisor. My claim was sorted promptly, with empathy and the minimum of fuss Reviewed on: 3rd September 2021

Diseased Referral

We were left a house by a dear deceased friend who was an avid Saga member for decades and who had many amazing holidays with saga including to China, Hawai and South America’s. That’s why we’d recommend saga membership to anyone. I’ve just turned 50 last week so will be joining shortly! Reviewed on: 3rd September 2021

A pleasant experience

Your agent was pleasant, helpful, patient and efficient. I chose the policy because of it’s flexibility which suited my requirements. Reviewed on: 3rd September 2021

Excellent Company

Transferred home Insurance to Saga earlier this year. Policy details clearly explained and questions answered in an easy to understand manner. Would highly recommend Saga Reviewed on: 3rd September 2021

Great value

Great value home insurance with great customer service too Reviewed on: 3rd September 2021

Prompt claim resolution

My husband dropped his camera while birdwatching. I sent photos and receipts for the claim. The insurance assessor phoned and asked a few questions. We sent our camera for repair and it came back as good as new. Everyone was professional and helpful. Reviewed on: 3rd September 2021

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