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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.69 (2710 reviews)

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4.69

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Helpful customer service.

Saga customer service was very helpful when I inquired about insurance for myself and for the apartment I let out. Their newsletters are also informative and have various offers available to customers. Reviewed on: 3rd September 2021

Competitive price and good customer service .

Time for renewal after checking the web for prices elsewhere. Phoned Saga and given sound advice as well as a competitive renewal price . Reviewed on: 3rd September 2021

Service

Took out the no price increase 3 year guarantee, when renewal came through they actually reduced the premium, a rare occurrence in my insurance experience. Reviewed on: 3rd September 2021

1st class service

When I had to claim, 1st class experience, knowledgeable staff. No fuss Reviewed on: 3rd September 2021

home insurance promise

excellent service and guaranteed no increase in cost for three years....bargain! Reviewed on: 3rd September 2021

Quick and easy

Tele operator explained terms and conditions in full and was very helpful Reviewed on: 3rd September 2021

Superb service

Found the staff new what they where talking about,and where very helpful Reviewed on: 3rd September 2021

Top notch insurance

Easy to obtain,painless process, plus all the cover I require at a competitive price. Reviewed on: 3rd September 2021

Saga is a great company

Just great service and products which Saga do so well. Reviewed on: 3rd September 2021

Good as you can get

No problems all done on the Phone Reviewed on: 3rd September 2021

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