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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Saga insurance makes me feel safe. I always use them as they are a quality service

I also use them for travel and car insurance. Just back from Greece I new any problem they would help me Reviewed on: 28th September 2021

Excellent Cover

The cover offered by Saga exceeded that of my existing provider at a much better premium. Have re-newed with Saga again this year. Reviewed on: 28th September 2021

Top insurers

Always helpful on the telephone. Clear in explaining the insurance and premiums. When this stops I will go elsewhere. I know I will be with saga indefinitely. Reviewed on: 28th September 2021

As all ways

As all ways good staff and good service Reviewed on: 28th September 2021

Excellent price

I have had my house insurance policy for 2 years now. The policy meets my needs and expectations. When my policy ends I will not bother to look at another company as I intended to stay with Saga. Reviewed on: 28th September 2021

Top class.

I have been with Saga for a good number of years and have always found them reliable. If you have any problems ,you only have to pick up the phone and they will soon sort it for you. Reviewed on: 28th September 2021

good service

efficient service and promptly given and would highly recommend them Reviewed on: 28th September 2021

Excellent service and nice people

speaking to Saga's call handlers is a pleasure - nice to feel you're being treated well in a friendly manner Reviewed on: 28th September 2021

Good value

Good value. Helpful advisers. Go through everything thoroughly so you know what your paying for. Reviewed on: 28th September 2021

Seamless

I have both home & car insurance it’s great value & easy to organise. Both with the 3 year plan. Reviewed on: 28th September 2021

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