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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Excellent home insuance

Whenever you call for any advice you are greeted well by a friendly customer service agent, and there is always an efficient, quick and prompt service Reviewed on: 24th August 2021

Excellent value for money

Very thing you need in one policy Reviewed on: 23rd August 2021

Good product, good price

Good product, good price. I've been with Saga for years and everything is easy. Reviewed on: 23rd August 2021

Helpful staff, good prices, treated fairly.

Have used Saga many times and will continue to use in the future. Staff are always courteous and well informed. Prices are fair and we have always been treated well when we have had to claim. Reviewed on: 23rd August 2021

Gill McBarnet

Excellent customer service when I book with Saga and very good value for money. Reviewed on: 23rd August 2021

Outstanding Home insurance

Amazing service and really happy with the product purchased! Reviewed on: 23rd August 2021

Great value

Excellent cover at a great price very friendly and knowledgeable staff Reviewed on: 23rd August 2021

easily dealt with and easily understood

renewing my policy with the 3year option, appears to save me money and prevents me having headaches searching for the best cover. I trust the name Saga. Reviewed on: 22nd August 2021

Simplicity at its best.

Easy to use and easy on your pocket. Reviewed on: 22nd August 2021

Friendly assuring voice when in need of help

Changed to Saga and saved on house insurance and boiler cover. Charge was easy and staff of saga were very helpful. Sadly had to make a claim on the policy and again Saga took me through everything, explained clearly how it would go and followed up on the repairs. I will not change to another insurance provider - life is simple with Saga Reviewed on: 22nd August 2021

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