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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3106 reviews)

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4.76

Based on 3,106 reviews, last reviewed 14th Sep 2026

36400% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Good communication Good communication regarding policy information. Fair prices. Reviewed on: 14th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3106)

Competitive insurance

On contacting the customer services I received polite and professional service, so I was happy to renew on 3 years fixed price home insurance. Reviewed on: 28th September 2021

So happy with Saga

Good cover insurance and value for money Reviewed on: 28th September 2021

Very happy with this Company

Easy to deal with and very helpful Reviewed on: 28th September 2021

Home insurance

Responded really quickly in the middle of the pandemic when I had a leak in the roof of my kitchen. Also matched a cheaper quote I had for my car insurance. Reviewed on: 28th September 2021

Brilliant Response

I have two claims due to water leaks resulting in damaged carpets and some furniture. On both occassions the assessor came promptly and on examing the damage immediately agreed to my claims and authorized replacements Reviewed on: 28th September 2021

easy

very easy to get a quote and to sort my insurance, good communication Reviewed on: 28th September 2021

Unbeatable customer service at a reasonable rate

When I made a claim, I was treated very considerately and recompensed generously. Reviewed on: 28th September 2021

Easy to talk to helpful

Plenty of options to suit your needs Reviewed on: 28th September 2021

Hassle free and competitive premiums

Nothing too much bother and happy to consider reductions when comparing premiums with other providers Reviewed on: 28th September 2021

value fir money

i’ve had several insurance company’s over my 67 years but found saha the very best value for money and service Reviewed on: 28th September 2021

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