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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Very helpful

When moving from England to Scotland my old insurers who I had been with for 11 years were not interested in insuring my new house (they gave me a very very high quote) phoned Saga and the person was so helpful and a very good quote will continue to get my house insurance from them and hopefully this year my car as well Reviewed on: 17th September 2020

Great cover

Our Saga home insurance is as safe as houses. Reviewed on: 17th September 2020

perfection

within a month of purchasing the house, building/contents and boiler service insurance, had a call saying they are coming around to do boiler service. First class, may it continue. Reviewed on: 17th September 2020

They treated me as a human being.

I rang after discovering that my insurers of 10+ years had not given me new for old cover, despite asking. When I needed help, advice and support, they were not there for me and I felt intimidated. Saga made me feel that I was a genuine person, gently explaining things (I'm officially in the vulnerable category). Not quite sure what my insurances mean because am cognitively impaired, but feel that I can trust Saga. Reviewed on: 16th September 2020

Very helpful and very efficient service

Received my renewal quote from my current insurer which was 60% more expensive than last year, had received a quote from saga by post and followed it through with saga and was delighted with the service I received Thank you Saga Reviewed on: 16th September 2020

Home claim

Last year my husband was robbed of his work bag which contained house and car keys, phone, cash including working cash float. Bank card, driving license and other sundry items of monetary value. As we were due to go on holiday the following day i had to get all the important locks to our property changed. Although it took a while we were able to claim back approximately one third of the loss on our SAGA home insurance policy. Further to this, the year before I lost a gold bracelet of sentimental value and was able to replace the lost item with a piece of similar quality due to my SAGA household insurance policy. Very good service from Saga. Reviewed on: 16th September 2020

Assured of cover

Saga home insurance covers all your home insurance needs for a great price. Reliable and with valuable extras if needed Reviewed on: 16th September 2020

Saga - insurance made simple

I’ve taken both home and boat insurance with Saga. Previous insurers was like an inquisition to parametrise the policy, Saga have worked hard to simplify the process and at a fair price. Reviewed on: 16th September 2020

Having compared other companies home insurance I find Saga offers the best all round insurance

Fortunatlely I have not had to make any claims but I feel confident with this company Reviewed on: 16th September 2020

Excellent service. Really like frozen premiums for 3 years.

Easy to follow conditions, clearly stated. Reviewed on: 16th September 2020

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