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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

Simple process. Easy to follow

An uncomplicated system which is easy to grasp. Uncomplicated process. Good support with a noticeable lack of button pushing and response waiting time. Confidence in the product backed by a reputable company. Reviewed on: 11th September 2020

Happy home insurance

Reliable . Efficient. Prompt. Inexpensive. Reviewed on: 11th September 2020

Great service friendly staff

Helpful and good friendly staff, would recommend to family and friends Reviewed on: 11th September 2020

Overall experience

Very friendly and helpful, good service. Reviewed on: 11th September 2020

Glad I joined

I was looking for a new insurance to get away from an insurer who was only motivated and interested in profit. From picking the cover on offer carefully I consider that I made the best choice. The staff are competent, patient and professional and I would recommend them. Reviewed on: 11th September 2020

Good value

Have used them for years. always found them acceptable. Reviewed on: 11th September 2020

We have 3 insurances with SAGA.

We have dealt very satisfactorily with SAGA over three separate insurance policies. Reviewed on: 11th September 2020

20 YEARS SAGA INSURANCE

With over 20 years of Saga car and house insurance I have always been satisfied with the comprehensive cover provided, thank you Reviewed on: 11th September 2020

Good experience

Have been a Home Insurance customer with Saga for quite some time now & have always received very efficient service quick professional handling of enquiries Reviewed on: 11th September 2020

Simple efficient cost effective.

As above I have car and home insurance with saga. Very competitive with cost but the biggest thing for me it their staff. All enquire are dealt with in a pleasant patient manner. Well done Saga Reviewed on: 11th September 2020

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