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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

The Best

Home insurance is excellent and at a very competitive price. Highly recommended .... Reviewed on: 11th September 2020

It is so refreshing to be able to get through to Saga directly on the telephone

When making enquiries re Insurance there has always been a most informed & helpful person on the end of the line. Reviewed on: 11th September 2020

Best Buy ever

I’ve been with saga for just over 2 years after being with a well known one for over 25 years, saga price was amazing for the same cover I was getting with the other I saved over £200 couldn’t believe it,very happy crappie and know that that I’m well insured if any thing should happen, Reviewed on: 11th September 2020

Simply The Best

Been with Saga for many years and they just keep getting better and better. Great policies and superb customer service. Reviewed on: 11th September 2020

Top class service

Never disappointed, always give value for money,and very reliable, and and trustworthy Reviewed on: 11th September 2020

Excellent value

Saga matched the Halifax cover I had been quoted and were £70 cheaper. Reviewed on: 11th September 2020

Easy

Very easy to use and obtain best insurance Reviewed on: 11th September 2020

Perseverance shown by the member of staff on my behalf

Needed to amend an item to be insured for current policy and renewal policy overlap. It was not straightforward with the companies they used but they persevered! Reviewed on: 11th September 2020

Nice to speak to a helpful human!!!

Very positive,helpful staff,happy help! Reviewed on: 11th September 2020

good to deal with

Straightforward and easy to understand - well priced Reviewed on: 11th September 2020

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