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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Thumbs up

Careful accurate help when needed Reviewed on: 16th September 2020

Very good company for service

First class service good contact between customer and firm Reviewed on: 16th September 2020

Saga is for People Smart with their Money

We have been with Saga for over 5 years now, they have always provided us with reliable and personable service and great support when we needed it. Reviewed on: 16th September 2020

Excellent

Excellent value for money. Clearly worded. Very helpful, friendly staff at call centre. Reviewed on: 16th September 2020

Good, reliable and affordable service

Saga underwriters are always helpful, with reliable information about the products on offer. Thank you. Reviewed on: 16th September 2020

A no nonsense straight talking insurance company. You get what you pay for.

Don,t do hard sell, explain everything, so you fully understand. Reviewed on: 16th September 2020

Range of cover

Useful to be able to cover camping equipment Reviewed on: 16th September 2020

We are happy to renew our house insurance with Saga again because it's a name we trust and the premium was competitive.

Easy to renew, no fuss, and a nice surprise that for an extra few pence our cover has been increased because we have been with Saga for 9-10 years. Reviewed on: 15th September 2020

Great Insurance from Saga

Prompt and satisfactory settlement of claims Reviewed on: 15th September 2020

Understanding,

Understanding, sensible, fair dealt with our problem very fairly. Reviewed on: 15th September 2020

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