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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2711 reviews)

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4.70

Based on 2,711 reviews, last reviewed 27th Mar 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (2711)

good to deal with

Straightforward and easy to understand - well priced Reviewed on: 11th September 2020

Great service

I have been with Saga now for many years, great deals and great service plus you get lots if extras - brilliant. Reviewed on: 11th September 2020

SAGA REVIEW

Both my husband and I have always found them very helpful. Reviewed on: 11th September 2020

Good service

Very helpful to the costumer and if we got problems at home somebody come straight away. Reviewed on: 11th September 2020

Extremely competitive price

Amazing coverage and an amazing price, and fixed for 3 years! Reviewed on: 11th September 2020

Home insurance

First class product with extras that cost more with other companies. Reviewed on: 11th September 2020

Saga turn up the heat.

I had an occasion when my boiler and heating system broke down. I had taken out Saga's emergency heating and boiler cover and like most people i was concerned as to whether or not it would cover me when and if the actual time came for me to claim. Well it did! Saga attended to my claim immediately and put my mind at rest' they assured me that my cover was valid and arranged for an engineer to call and fix the problem which turned out to be a failed circuit board. The job took approx . 30/40 minutes. I did have to wait for a part however as my boiler was a back boiler but it was no problem to Saga .That experience will ensure that Saga will always be my preferred insurance company to deal with. A professional company that cares. well done Saga Reviewed on: 11th September 2020

SAGA a tale of success

Professional efficiency with Possibilities. SAGA never gets old! Reviewed on: 11th September 2020

polite and prompt with clarity

Car insurance service was exceptional Reviewed on: 11th September 2020

Professional and helpful

I had the misfortune to have to make a claim last winter for a burst pipe in my loft. This happened early on a Friday morning . I called as soon as the office opened, the building assessor arrived on the Monday and as I had chosen to use my local builder the money was in my account on the Friday and all repair work completed by Saturday late afternoon . During the week I received two phone calls from Saga to ensure that I was happy with the way the claim was being handled and also to see if I needed any further assistance . A company that not only does the very best for it’s customers but goes the extra mile . Reviewed on: 11th September 2020

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