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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Great service

I have been with Saga now for many years, great deals and great service plus you get lots if extras - brilliant. Reviewed on: 11th September 2020

SAGA REVIEW

Both my husband and I have always found them very helpful. Reviewed on: 11th September 2020

Good service

Very helpful to the costumer and if we got problems at home somebody come straight away. Reviewed on: 11th September 2020

Extremely competitive price

Amazing coverage and an amazing price, and fixed for 3 years! Reviewed on: 11th September 2020

Home insurance

First class product with extras that cost more with other companies. Reviewed on: 11th September 2020

Saga turn up the heat.

I had an occasion when my boiler and heating system broke down. I had taken out Saga's emergency heating and boiler cover and like most people i was concerned as to whether or not it would cover me when and if the actual time came for me to claim. Well it did! Saga attended to my claim immediately and put my mind at rest' they assured me that my cover was valid and arranged for an engineer to call and fix the problem which turned out to be a failed circuit board. The job took approx . 30/40 minutes. I did have to wait for a part however as my boiler was a back boiler but it was no problem to Saga .That experience will ensure that Saga will always be my preferred insurance company to deal with. A professional company that cares. well done Saga Reviewed on: 11th September 2020

SAGA a tale of success

Professional efficiency with Possibilities. SAGA never gets old! Reviewed on: 11th September 2020

polite and prompt with clarity

Car insurance service was exceptional Reviewed on: 11th September 2020

Professional and helpful

I had the misfortune to have to make a claim last winter for a burst pipe in my loft. This happened early on a Friday morning . I called as soon as the office opened, the building assessor arrived on the Monday and as I had chosen to use my local builder the money was in my account on the Friday and all repair work completed by Saturday late afternoon . During the week I received two phone calls from Saga to ensure that I was happy with the way the claim was being handled and also to see if I needed any further assistance . A company that not only does the very best for it’s customers but goes the extra mile . Reviewed on: 11th September 2020

First class insurance cover at a reasonable price.

I have been with Saga for a few years now and find they offer great cover for my home at a reasonable price, offering me peace of mind. I had to make a small claim a couple of years ago following a storm, my claim was dealt with quickly and efficiently with the minimum of fuss or delay....first class. service. Reviewed on: 11th September 2020

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