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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.76 (3105 reviews)

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4.76

Based on 3,105 reviews, last reviewed 10th Sep 2026

36300% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great job. Great job. Well done. Thank you. Reviewed on: 10th September 2026

Latest lowest rating:

1

Money grabbing as soon as a claim is made. Money grabbing as soon as a claim is made. Everyone is difficult to deal with. This is after 10 years of paying over £1000/year Reviewed on: 26th August 2026

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About this product

Saga provides home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for two years if there are no changes, even after most types of claim. If you cancel during the two-year period, you won't be charged a cancellation fee, T&Cs apply.

Saga Home Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Awards

Best British insurance company 2025

Awarded to the general insurer rated highest in customer reviews.

Saga Home insurance reviews (3105)

Value and competence

Have always had a good experience. Competitive costs, Knowledgable, helpful, efficient and courteous call handlers. Excellent customer care. Reviewed on: 15th September 2020

Very satisfactory

Easy and simple to use and good phone support. Reviewed on: 15th September 2020

Does what it says on the tin

Help full in time of stress, no problems ,sympathetic understanding Reviewed on: 15th September 2020

Great company to deal with

Always helpful, great advice, and competitive prices, would recommend SAGA to everyone. Reviewed on: 14th September 2020

Efficient and helpful

Although I have only ever had to make a claim once many years ago the staff were very helpful and processed the claim quickly and efficiently. They are extremely helpful if I telephone with a query, calmly explaining in a language I understand. Reviewed on: 14th September 2020

Top class service

Had to make a claim this was sorted very quickly and professionally 5 Stars from us. Reviewed on: 14th September 2020

Good products helpful staff

Good helpful company and staff good products Reviewed on: 14th September 2020

Great company

Settled claim quickly and were very thorough Reviewed on: 14th September 2020

First class insurance company

I have been with Saga for many years and they have always been very helpful and offer a really competitive price. They now offer an excellent home care cover as well Reviewed on: 14th September 2020

Reasonable price. Easy to do business with.

Competitively priced. Dependable. No hassle. Reviewed on: 14th September 2020

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