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Saga: Home insurance reviews

Name: Home insurance
Rating: 4.7 (2710 reviews)

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4.70

Based on 2,710 reviews, last reviewed 9th Mar 2026

92% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

First Class Service. Called Emergency as had a leak dripping from the bathroom down to the kitchen. Spoke to knowledgeable call handler who logged my issue with their appr... Read more Reviewed on: 9th March 2026

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026

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About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2710)

Excellent company, excellent service.

I also have car insurance and the fact that we can get both on a 3 year basis saves me trawling through other companies and getting frustrated. Saves time and eventually money as these products go up every year. WHAT'S NOT TO LIKE. Reviewed on: 11th September 2020

Great product great service

We have had house insurance now for 3 years. The price is always spot on & the few times I have rung with queries these have been sorted out really quickly. Reviewed on: 11th September 2020

Great product

Website easy to use. Documents in plain English. Reviewed on: 11th September 2020

value for money

recent problems with windows and they were replaced on window firms report without any forms to fill in. brilliant Reviewed on: 11th September 2020

Phone service excellent, no recorded messages giving lists of numbers to press. Helpful and caring staff

Someone always there to help. Competitive prices. Well informed people at the end of the phone Reviewed on: 11th September 2020

Great service. Great price

Good customer service and value for money Reviewed on: 11th September 2020

No hassle!

Easy transaction with clear instructions. Reviewed on: 11th September 2020

No fuss or bother

Whenever I have renewed with Saga the service has been friendly and informative and I have never felt pressured by the customer service representative to proceed if I am not 100% happy to do so. Reviewed on: 11th September 2020

Amazing service. Superb Value.

I have four houses and three cars insured with SAGA as well as my private medical insurance, so that shows how much I prefer SAGA to any other insurer. I always get good service and find the value unbeatable at every renewal. I have no hesitation in voting SAGA the Best Insurance Company in the country. 10 out of 10 every time. Reviewed on: 11th September 2020

best by far

I have had both car and home insurance with Saga and I couldn,t be more pleased a first rate company Reviewed on: 11th September 2020

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