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Saga: Home insurance reviews

4.70
Based on 2,711 reviews, last reviewed 27th Mar 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
3%

Latest highest rating:

4

Overall good service. Saga give early reminders of renewal dates and staff are polite and helpful, I like their 3 year fixed rates. Reviewed on: 27th March 2026
Thomas B's avatar
Thomas B

Latest lowest rating:

1

82 year old neighbour left in the lurch Our elderly neighbour had a major kitchen floor yesterday late afternoon. It was impossible to speak to anyone at saga. We had to stop the leak and sp... Read more Reviewed on: 17th February 2026
Timmy Gee's avatar
Timmy Gee

About this product

Saga provide home insurance policies that can cover buildings only, contents only or both combined.

Saga offers two levels of cover, Saga Plus and Saga Select. With Saga Plus, you can expect to pay the same price for 3 years if there are no changes, even after most types of claim. If you cancel during the year, you won't be charged a cancellation fee.

Saga home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Saga before, you can also leave a review and share your experience.

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Saga Home insurance reviews (2711)

Best insurance

5
I’ve been with saga for many years and have three insurance products. I’m happy that if I need to speak to anyone I can do in this country, nothing is lost in translation like many companies that chose to locate in call centres abroad. Reviewed on: 11th September 2020

Quick and easy

5
Luckily to date I have not needed to make any claims. The renewal process is simple Reviewed on: 11th September 2020

Best customer support ever

5
I had an accident not hurt but my spectacles got broken and as I have to wear them all the time I was upset, One call to Saga staff fantastic so patient and understanding. Gave my details and a few hours later I received a call telling me to go ahead and order my new spectacles. very Happy. Good service. Reviewed on: 11th September 2020

Reliable Company

5
Been with saga for a few years and cover is good Reviewed on: 11th September 2020

Good comprehensive cover

4
I was happy to have my Saga Home Insurance comprehensive cover which was so rest-assuring to have. Reviewed on: 11th September 2020

Excellent service

5
First class company for products and service Reviewed on: 11th September 2020

Competitive

5
Not had to make a claim but competitive premiums for good cover Reviewed on: 11th September 2020

Never a problem

5
When I had to call them , they seem very knowledgeable and friendly Reviewed on: 11th September 2020

Continually Good Service

5
I’ve used Saga for years and would not go past them. Very competitive prices, very knowledgeable and professional staff. Very good rates on fixed price for 3years. Nice to be able to speak to someone. If you need to make a claim dealt with exceptional. No need to worry you are taken care of . Reviewed on: 11th September 2020

Excellent service

5
Extremely helpful staff and easy to understand guidance. Reviewed on: 11th September 2020

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